RETURN POLICY

What you need to start a return

Before you send anything back, make sure you have your receipt or proof of purchase ready. We can’t process your return without it. The item itself should be unused, kept in the same condition you received it, and still in its original packaging.

How we assess your return

Once your return reaches us, we’ll check the item’s condition. We’re looking to confirm it’s unused, in the same shape as when it left our warehouse, and inside the original packaging. If everything lines up, we’ll move forward with your refund.

When you might receive a partial refund

If we find signs of use or missing parts that weren’t our fault, your refund will be adjusted. This applies when:

  • the product shows obvious signs of use;
  • the item isn’t in its original condition, is damaged, or has missing parts for reasons not caused by an error on our side.